Incoming calls do not connect

Incident Report for Merinio

Resolved

This incident has been resolved.

Posted Feb 17, 2020 - 21:49 EST

Monitoring

Incoming calls for most phone numbers is back to normal operation, we will continue to monitor the situation.

Posted Feb 17, 2020 - 16:50 EST

Update

Our provider has updated their status page and we are awaiting further news.

https://status.twilio.com/incidents/6gd7kdy789l3

Posted Feb 17, 2020 - 16:49 EST

Identified

Incoming calls do not currently connect on some networks. We have identified the source upstream of our voice provider and will communicate news as we receive it.

Posted Feb 17, 2020 - 16:15 EST