Web application not responding

Incident Report for Merinio

Resolved

The incident has been resolved. We have temporarily increased capacity to ensure smooth operation for the remainder of the weekend until we can get a more permanent fix in place.
Posted Jul 28, 2023 - 16:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2023 - 16:00 EDT

Identified

The issue has been identified and we are working on a temporary mitigation.
Posted Jul 28, 2023 - 15:34 EDT

Investigating

We are observing issues with the web application responsiveness and availability.
Posted Jul 28, 2023 - 15:07 EDT
This incident affected: API, Web Application, iOS App, and Android App.
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