Increased latency on all systems

Incident Report for Merinio

Resolved

This incident has been resolved.
Posted Jun 06, 2022 - 17:52 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 06, 2022 - 15:10 EDT

Identified

The issue has been identified, a bulk creation tool was causing a much higher than normal load on the servers. We are temporarily disabling the feature as we work on a more robust solution.
Posted Jun 06, 2022 - 14:53 EDT

Investigating

There currently seems to be an issue with increased latency on all connected systems. We are investigating the issue.
Posted Jun 06, 2022 - 14:43 EDT
This incident affected: API, Web Application, iOS App, and Android App.
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